Not really a LBS, but still a useful review. Universe of one, so far: I ordered a bottom bracket from them. It was shipped via USPS. Tracking and all, fun to watch progress. USPS said delivered Thursday, Nov 30, but it wasn't there. I initiated a case with USPS, they couldn't find it. I'm assuming a porch pirate is active in my 'hood. I called Worldwide to let them know, told them I don't expect a new shipment since it's not their fault, but they may want to initiate a claim with USPS. They shipped me another BB, no charge, no other questions. How cool is that?? But I'm having this second one sent to work, not home. I'd recommend these guys.