Stans Hubs Suck!

[herzalot]

I bought my Intense Tracer 275c, DVO Edition in February of 2016. In 5 months, the Stan's HD 3.30 rear hub failed catastrophically (mechanically speaking). I sent the wheel back to Stan's (at my expense) and they laced my rim to a new Stan's Neo. Yay - except, everything I read about Stan's Neo is that they break.

Sure enough. First, the bearings went south about two months ago. OK, replaced them at my expense. Then, when changing my rotor last Sunday, I notice a broken spoke. Hmmm, ok.

Took it to Laguna Cyclery. Terry calls me yesterday "Yeah, Herz, your axle is broken..." F##kin' POS.

As I mentioned in another thread, Stan's hubs are completely reliable - you can BET that they will fail. They should not be allowed to have this product on the market. Soooooo many reports of failed Stan's hubs.

By contrast, my DT Swiss 240s required one star ratchet change in the 10 years I owned them ($50 - tool free change). No bad bearings. No broken hub body. No broken axle. I was younger and rode more often then too. They were still going strong when I sold my bike in 2016.

I am guessing Stan's will replace them for free, as they should, but I am also sure they will replace them with another inferior product that will break within a year. I hope they've made the necessary improvements.

Grrrrrr....

 

[herzalot]

@StrandLeper Do you still have your loaner Enve I could use? Pretty please? I'll be gentle.

 

[SnakeCharmer]

Sorry about the run of bad luck

 

[herzalot]

Sorry about the run of bad luck

Thanks. It's all as minor as can be. I bit of a bruised toe, and a broken axle. Better than the other way around!

 

[UPSed]

Sorry but I can't stop laughing. It is amazing that they can make such great rims yet their hubs are pure junk. I broke three 3.30HD hubs and one Neo. Oddly enough they all suffer the same failure. Every one was warrantied but what a PITA! It is literally the only brand of hub I have ever had problems with. As I stated in your other post they upgraded my Neo to a Neo Ultimate. I think I rode it once or twice before I replaced it with another wheelset. Hard to have fun on your bike when you know a part of it is going to fail.

 

[mike]

That really blows!

How much more time, expense, aggravation and down time is this hub design going to cost you? A tough pill to swallow, but I'd take this op to get out from under those dogs. Come back home to DTS

 

[herzalot]

@StrandLeper comes through with the loaner wheel. I will now be the Enve of Aliso! It even has green decals - Thanks Tim!!!!

 

[herzalot]

... Come back home to DTS

Is that an offer? Got a spare 240 rear - 142mm Sram 11 spd. laying around? I'll buy it, or trade you for a BRAND NEW hub!

 

[mike]

Is that an offer? Got a spare 240 rear - 142mm Sram 11 spd. laying around? I'll buy it, or trade you for a BRAND NEW hub!

I wonder how long it would take Tim to notice a Stan's hub in his wheel.

 

[Cyclotourist]

Is that an offer? Got a spare 240 rear - 142mm Sram 11 spd. laying around? I'll buy it, or trade you for a BRAND NEW hub!

FYI, real good experience with Bike 24... they have what you're looking for:
https://www.bike24.com/1.php?content=8;product=81354;menu=1000,2,98

 

[herzalot]

I wonder how long it would take Tim to notice a Stan's hub in his wheel.

Shhhhhhh!!!!

Dammit...

 

[Faust29]

Is that an offer? Got a spare 240 rear - 142mm Sram 11 spd. laying around? I'll buy it, or trade you for a BRAND NEW hub!

You can have the 3.30 that’s sitting in the garage. Imagine what you could trade for 2 Stan’s hubs!

 

[mtnbikej]

Friends don't let friends run Stan's hubs.

While @herzalot rides hard, I can understand them possibly failing.

My friend Jeremy rides like a pussycat and has broken 2 hubs. He is now rolling a DT 350 hub on Arch EX.

 

[H2oChick]

I had the wheels on my Turner built by Dave's Custom; DT Swiss 240 hubs and I have no regrets. My husband has not had to do any maintenance to them so win-win. Yes, slightly more expensive but worth it to me.
If you have the opportunity to get Dave to build you a set, I recommend him highly.

 

[singlespeedrider]

I have thousands of miles on stans 3.30 single speed hubs with almost no issues.

Just got a set of stans with neo hubs for my new ride. Let’s hope I do not have all the issues I keep reading.

@mtnbikej might never ride with me again with my performance brand bars and stans hubs.

 

[Grego]

Great rims. Horrible hubs.

 

[bvader]

Dude step away from the Stan's...
Loved my arches... but that is as far as I will go.

 

[Sidewalk]

My Ultimates have been fine so far. If they go I plan to get Project 321 hubs.

 

[herzalot]

Good news! Stan's has already shipped a new wheel to me. They didn't even want their old one back. The new one will come with a Flow Mk 3 rim - an upgrade form the Flow EX that I had (and really liked). Wider, lighter, stronger! They are even putting on green decals for me. Awwwww, that's sweet.

Bad news, it comes with a Stan's Neo hub. But I am CERTAIN they have made all of the manufacturing improvements necessary, right? Yeah, I don't believe it either. But as my wife said - a free replacement beats $700. Can't argue that.

New wheel will be here next Wednesday. Gonna run up to @StrandLeper 's house here soon and steal his Bronson's rear wheel (a generous loaner) so I can ride this weekend, that is, if I don't borrow the Uber Tracer from Laguna Cyclery.

 

[tbarnesarc]

Weak. Did you contact Stan's yourself or did Terry? Reason I'm asking is I have Flow Mk3's on my shred sled as we speak.

 

[herzalot]

Weak. Did you contact Stan's yourself or did Terry? Reason I'm asking is I have Flow Mk3's on my shred sled as we speak.

I contacted Stan's myself - both times. Via e-mail. They were very responsive.

(You just made me realize that they actually do use the apostrophe in Stan's - as in, belonging to Stan)

 

[Cornholio]

DT 240s on every wheel for me until I find a reason to use anything else.

 

[Runs with Scissors]

I'm pretty sure the Giant bikes I have are using DT internals. They haven't given me any problems whatsoever. In fact, I don't even know they're there.

 

[SnakeCharmer]

DT 240s on every wheel for me until I find a reason to use anything else.

You have 240s on your SJ and your new SS?

 

[UPSed]

They have had plenty of time to correct this problem. Just be prepared for it to fail again.

 

[Cornholio]

You have 240s on your SJ and your new SS?

SJ, yes it has 240s.. BMX bike no, don’t know if I can even run one on it. Bought it as a complete and I was talkin MTB wheels anyways. You can build an entire dream BMX bike for the price of a MTB fork.

 

[kioti]

Hey @herzalot, are you going to start carrying a spare hub in your pack?

 

[mtnbikej]

But as my wife said - a free replacement beats $700. Can't argue that.

$400 for a new rear wheel(DT350/Flow MK3) plus labor.

 

[mtnbikej]

DT 240s on every wheel for me until I find a reason to use anything else.

I agree.....however, at this point if I ever have to replace a 240 hub, it will be with a 350. Same internals, same ratchets, same reliability, lower price, less machining, a few grams heavier. Hard to beat when it comes to bang for the buck.

 

[herzalot]

$400 for a new rear wheel(DT350/Flow MK3) plus labor.

...and spokes... so $550 + tax.

Yes, the 350 makes more sense, though I've heard some amazingly loud 350s - not sure why. I've never heard a loud 240s.