Some of you might have seen my post about this in the "What have you done for your bike lately"? thread. After putting it off for months, a group of us pitched in and bought a Shock Wiz. We did so after one of our guys who happens to know Aaron Gwin's mechanic personally, reached out to him and got the thumbs up for the product. Here's my story....I built up this new Intense Tracer a few months back and bought the Fox 36 FLT RC. Turned out to be one of the harshest forks I've ever owned and on top of that, I wasn't getting anywhere near full travel. I messed with every adjustment and got it better but dropping 25 psi down from the suggested amount on the fork leg. However, it still isn't good on the bottom end of the stroke and I still wasn't getting full travel. I took it to a Fox mechanic and as expected (from what I read on MTBR), there was GLOBS of grease in there where there should have been "a light coating". FOX was also kind enough to send out the updated 2019 internals (damper?) to the shop for free. This is also when we bought the Shock Wiz. I installed the Shock Wiz, downloaded the app and watched all the associated Youtube videos for the product. I chose to go with the "Playful" shock setting for more "pop" while possible sacrificing some traction. They also offer Balanced (the standard) and Custom options. I also aired up my shock to *almost* what Fox recommended which seemed counter-intuitive to getting full travel. I headed out to Greer Ranch and rode the rocket lines I could and at the end of the day, I was surprised to see that I used more travel than ever before. Was all that grease the issue? The Shock Wiz app gave me feedback that all my LSC/HSC & Rebound settings were right on target but I needed to add a token/spacer and add 5% more air. It didn't make sense that I could add even more air and a spacer and get a better ride but I followed the directions. I then went out to a more local area (Calavera in Carlsbad) which is no Greer but has it's share of rocks. That being said, I usually ride my 5010 here. Long story short, the Tracer rode great and I cleared one obstacle I hadn't cleaned in over a year. When the ride downloaded to the app, I had all green lights which meant my settings were dead on...of at least the Shock Wiz thought so. My takeaway is that I was more clueless than I thought with suspension. I would have never guessed I'd get full travel by following the suggestions trees Shock Wiz made. Quite the opposite actually. If left to me own guesswork, I would have removed the stock token and dropped the air pressure. It's still not as plush as the forks on my other bikes but it's better and I'm hoping that's because it's brand spanking new. I think I'm going to keep the 2nd token in but drop 5 psi and see how that works out.