BikeCo

Discussion in 'Local Bike Shop Reviews' started by herzalot, Jun 3, 2016.

  1. Faust29

    Faust29 iMTB Hooligan

    Location:
    Rancho Santa Margarita
    Name:
    Steve
    Current Bike:
    Chameleon & Highball C
    The one and only time I've been in the store was for my new helmet after my Limestone crash. My experience was positive, but I was in and out in about 20 minutes after trying on two other models. They weren't pushy or anything... And offered a couple suggestions.

    What I've read here, though, is pretty disconcerting... Especially the "new" part with the same old serial number. That's pretty shady.
     
  2. Torrent77

    Torrent77 Member

    Name:
    Dave
    I think this speaks for itself. You know people are saying bad things about your store, but you really can't reply because its mostly true. I did hear that there was a big shake up in staffing last year. Who knows, maybe its better or maybe its the same BS. I don't think anyone here expects perfection all the time, but I think everyone here expects no BS and making things right when things go wrong.
     
    herzalot, Mikie, UPSed and 6 others like this.
  3. beartooth

    beartooth Member

    Name:
    rob
    Current Bike:
    process111
    Bike shops have got to be near perfect to compete against against the internet. Customer Service is everything.
     
  4. UPSed

    UPSed iMTB Addict

    Location:
    Simi Valley
    Name:
    Edward Bottorff
    Current Bike:
    Niner Jet 9 RDO Plus
    And up to speed on the newest and greatest. I have gone into shops asking for a particular item that came out 6 months ago and they have no clue what I'm talking about.
     
  5. DangerDirtyD

    DangerDirtyD iMTB Rockstah

    Location:
    La Verne, CA
    Name:
    Dennis (AKA Dio)
    Current Bike:
    2013 Trek Slash 9 (26er)
    Ha! I’m the guy asking for a part that came out 6 to 18 years ago, and they have no clue what I’m talking about.

    Edit: not necessarily at BikeCo. but at LBSs in general.
     
    herzalot, Old&InTheWay, mike and 7 others like this.
  6. Runs with Scissors

    Runs with Scissors iMTB Hooligan

    Location:
    West Anaheim
    Name:
    Mark Whitaker
    Current Bike:
    2015 Giant XTC Advanced 1 29er
    Livin' the antediluvian life!
     
    Mikie, Cyclotourist and DangerDirtyD like this.
  7. DangerDirtyD

    DangerDirtyD iMTB Rockstah

    Location:
    La Verne, CA
    Name:
    Dennis (AKA Dio)
    Current Bike:
    2013 Trek Slash 9 (26er)
    Can I get a “26ERS RULE” shoutout!!?
     
    LLPoolJ, Mikie, herzalot and 3 others like this.
  8. Cyclotourist

    Cyclotourist iMTB Addict

    Location:
    Redlands
    Name:
    David
    Current Bike:
    Santa Cruz Chameleon
    Is that a basketball team or something?
     
    Mikie, herzalot and DangerDirtyD like this.
  9. Andy

    Andy Member

    Location:
    The OC, Calif
    Name:
    Andy
    Current Bike:
    Depends...

    iride26.jpg
     
  10. luskie

    luskie Member

    Location:
    So Cal
    Name:
    Randall Loscutoff
    Current Bike:
    Piviot Mach 5.5
    I need three of those stickers