300 emails a day

Discussion in 'General Discussion' started by mike, Jun 24, 2020.


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  1. mike

    mike iMTB Hooligan

    Location:
    Western US
    Name:
    Mike O
    Current Bike:
    HT, FS
    Is what Raceface (Fox) is getting right now. After a week wait I was told on the phone they won't be getting to my email anytime soon. The person I spoke with answered all my emailed questions, however, so all is well.

    Squeaky wheel gets the grease. Squeak on the phone, not email, tho.
     
  2. Faust29

    Faust29 Moderator

    Location:
    irgendwo
    Name:
    B. Bunny
    Current Bike:
    I gots some bikes.
    The email form I filled out for Niterider said minimum 10 days initial turnaround. Time to escalate...
     
    Mikie, Danmtchl, Old&InTheWay and 4 others like this.
  3. SnakeCharmer

    SnakeCharmer iMTB Hooligan

    Location:
    Front Range, San Gabes
    Name:
    Mike, aka "Ssnake"
    Current Bike:
    YT Izzo
    Only 300 a day for a Yuge company like that?! Heck I have friends who get 300 emails a day, every day at home.

    With the bike industry booming like it is, they should be getting 3000/day.
     
    Faust29, Mikie, Danmtchl and 4 others like this.
  4. mike

    mike iMTB Hooligan

    Location:
    Western US
    Name:
    Mike O
    Current Bike:
    HT, FS
    Is your friend in the mask business or just signs up for lots of internet garbage?
     
  5. Sasquatch9billion

    Sasquatch9billion iMTB Rockstah

    Name:
    trinidad j. mendez
    Do they only have one person on emails?

    F75EC3C8-3639-4084-9D3E-ACB869E5F347.jpeg
     
  6. mike

    mike iMTB Hooligan

    Location:
    Western US
    Name:
    Mike O
    Current Bike:
    HT, FS
    Seems like it! Same guy tasked with chaging the water cooler bottle and filling the snack basket. :gotnothing:
     
  7. mtnbikej

    mtnbikej J-Zilla

    Location:
    Orange
    Name:
    J
    Current Bike:
    SC Chameleon SS, SC Hightower
    I gotta slow down and read more carefully.....I came here to see what @mike had to say about riding 300 Miles A Day.
     
  8. Mikie

    Mikie Admin/iMTB Hooligan

    Location:
    NW Arkansas
    Name:
    Mikie Watson
    Current Bike:
    Ibis DV9 / SC Hightower
    I easily get 300 emails a day. :(
     
  9. SnakeCharmer

    SnakeCharmer iMTB Hooligan

    Location:
    Front Range, San Gabes
    Name:
    Mike, aka "Ssnake"
    Current Bike:
    YT Izzo
    See how much you are loved?! :inlove:
     
  10. SnakeCharmer

    SnakeCharmer iMTB Hooligan

    Location:
    Front Range, San Gabes
    Name:
    Mike, aka "Ssnake"
    Current Bike:
    YT Izzo
    Luckily, reading glasses are dirt cheap. Our home is littered with them in every room. :D
     
    mike, Mikie and Sasquatch9billion like this.
  11. Runs with Scissors

    Runs with Scissors iMTB Hooligan

    Location:
    West Anaheim
    Name:
    Mark Whitaker
    Current Bike:
    Giant XTC with pedals
    Only 300 a day???? Pikers.:Roflmao
     
    DangerDirtyD, Faust29, mike and 2 others like this.
  12. mike

    mike iMTB Hooligan

    Location:
    Western US
    Name:
    Mike O
    Current Bike:
    HT, FS
  13. mtnbikej

    mtnbikej J-Zilla

    Location:
    Orange
    Name:
    J
    Current Bike:
    SC Chameleon SS, SC Hightower

    I think they are Megadeth fans more than wanting to warranty your cranks..... :Roflmao
     
    Old&InTheWay, mike and DangerDirtyD like this.
  14. DangerDirtyD

    DangerDirtyD iMTB Hooligan

    Location:
    CA
    Name:
    Chicken Nugget
    Current Bike:
    2018 Guerrilla Gravity SMASH
    Sasquatch9billion and mike like this.
  15. DangerDirtyD

    DangerDirtyD iMTB Hooligan

    Location:
    CA
    Name:
    Chicken Nugget
    Current Bike:
    2018 Guerrilla Gravity SMASH
    You work for a public agency, so you don't have to respond to any of them.
     
    Sasquatch9billion and mike like this.
  16. Danimal

    Danimal iMTB Addict

    Location:
    Mission Viejo
    Name:
    Dan
    Current Bike:
    Epic Evo
    Public agencies inbox folder is labeled "trash ". So dont expect a reply, because they'll never see it!

    And by phone, call the EDD. Recording says due to high call volume we cannot take your call...click. WTF? We pay out of every check for this? :facepalm:
     
  17. SnakeCharmer

    SnakeCharmer iMTB Hooligan

    Location:
    Front Range, San Gabes
    Name:
    Mike, aka "Ssnake"
    Current Bike:
    YT Izzo
    LOL!!! Did the video you sent to them come complete with the chosen soundtrack?
     
  18. Runs with Scissors

    Runs with Scissors iMTB Hooligan

    Location:
    West Anaheim
    Name:
    Mark Whitaker
    Current Bike:
    Giant XTC with pedals
    Don't I wish.:gag:
     
  19. mike

    mike iMTB Hooligan

    Location:
    Western US
    Name:
    Mike O
    Current Bike:
    HT, FS
    Same result either way. :geek::thumbsup: I hope!

    You think I'm going to take the time to embed the music for you fukkers???? I probably would. :)
     
  20. Runs with Scissors

    Runs with Scissors iMTB Hooligan

    Location:
    West Anaheim
    Name:
    Mark Whitaker
    Current Bike:
    Giant XTC with pedals
    So, I know you will never believe this, but in my organization emails and phone calls are answered. Every. Single. Time.

    It may not always be what the individual wants to hear, but either I'll answer the inquiry or direct it to someone who can, by forwarding with copy and not just answering "I don't know." And believe me, with what I do I get the strangest phone calls & emails. I've been there almost 20 years so I generally know who can answer it if I can't. :):thumbsup::cool:

    I admit that public service would be way easier if it wasn't for you pesky public. :whistling:
     
  21. Danimal

    Danimal iMTB Addict

    Location:
    Mission Viejo
    Name:
    Dan
    Current Bike:
    Epic Evo
    :thumbsup: I was being sarcastic on the email comment, as I've had some luck with certain depts.

    But seriously accurate on the EDD comment. Saw it with my wife from March thru April. 5-10 calls a day, every day, and every single one, I mean ALL of them disconnected every single time.

    After a month of this I got on the 'net and found a direct line to someone there. Wasn't east to find, and kinda sneaky, but I found it. One call, a human being, and 5 min later all was good. Could have saved us so much time if they just answered it at the start.
     
  22. mike

    mike iMTB Hooligan

    Location:
    Western US
    Name:
    Mike O
    Current Bike:
    HT, FS
    Raceface/Fox sent me a package. Let’s guess what’s in it...

    My broken Next R crank with a note explaining that it’s been used up or abused so please purchase a new one

    My broken crank and a new Turbine crank with a note explaining that a metal crank is better suited to my uses

    My formerly broken crank with one replacement crank arm

    A completely new Next R crank


    #3 sounds likely, but I could just be wishfully thinking. I’ll get the package in a couple of days.
     
    Voodoo Tom likes this.
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As a former Amazon Associate I continue to get screwed trying to stay qualified as an Amazon Affiliate. So I quit!


Want to donate to imtbtrails?