BikeCo

The one and only time I've been in the store was for my new helmet after my Limestone crash. My experience was positive, but I was in and out in about 20 minutes after trying on two other models. They weren't pushy or anything... And offered a couple suggestions.

What I've read here, though, is pretty disconcerting... Especially the "new" part with the same old serial number. That's pretty shady.

 

I think this speaks for itself. You know people are saying bad things about your store, but you really can't reply because its mostly true. I did hear that there was a big shake up in staffing last year. Who knows, maybe its better or maybe its the same BS. I don't think anyone here expects perfection all the time, but I think everyone here expects no BS and making things right when things go wrong.

 

Bike shops have got to be near perfect to compete against against the internet. Customer Service is everything.

 

And up to speed on the newest and greatest. I have gone into shops asking for a particular item that came out 6 months ago and they have no clue what I'm talking about.

 

Ha! I’m the guy asking for a part that came out 6 to 18 years ago, and they have no clue what I’m talking about.

Edit: not necessarily at BikeCo. but at LBSs in general.

 

Livin' the antediluvian life!

 

Can I get a “26ERS RULE” shoutout!!?

 

Is that a basketball team or something?

 

I need three of those stickers